Comments on: Dipshits like me http://ianmurdock.com/cloud/dipshits-like-me/ Linux old timer. Debian founder. Sun alum. Salesforce ExactTarget exec. Sat, 05 Sep 2015 19:38:18 +0000 hourly 1 http://wordpress.org/?v=4.3.2 By: Scott http://ianmurdock.com/cloud/dipshits-like-me/comment-page-1/#comment-580 Sun, 19 Mar 2006 21:39:13 +0000 http://ianmurdock.com/?p=313#comment-580 Yes, that guy was a dipshit. I wouldn’t dream of trusting Gmail for back up. Not to mention, Google had no intention of Gmail to be used in that manner and has even stated so in the past (they’ve since somewhat changed their tune).

But regardless I’d still not trust any online backup. I like the idea a lot and I even have an Xdrive account, but there is no way I’d trust them as my sole backup.

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By: The Licquia Blog » Blog Archive » Software As A Disservice http://ianmurdock.com/cloud/dipshits-like-me/comment-page-1/#comment-577 Thu, 16 Mar 2006 15:44:23 +0000 http://ianmurdock.com/?p=313#comment-577 […] To which Ian responds (again, edited for language): Isn’t the whole point of software-of-a-service that you can just put your stuff “in the cloud” and let someone else (you know, someone with hundreds of millions of dollars of computing infrastructure and thousands of employees and—presumably anyway—some sort of backup policy) take care of it for you so it “just works”? Isn’t that what Google, Yahoo, etc. have been trying to sell us? It’s certainly compelling to me, which is why I’ve been moving in that direction myself. Interesting, though, that when they screw up, they call us %@#$% for following them. I guess that’s what the cop-out “beta” moniker is designed to do—put all your stuff here, but if we screw up, don’t blame us, you %@#$%, it’s a free beta service! […]

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By: Ben http://ianmurdock.com/cloud/dipshits-like-me/comment-page-1/#comment-575 Wed, 15 Mar 2006 15:21:38 +0000 http://ianmurdock.com/?p=313#comment-575 “That’s a very scary story! Could probably make a movie out of it!!”

Really?

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By: Imran Chaudhry http://ianmurdock.com/cloud/dipshits-like-me/comment-page-1/#comment-573 Wed, 15 Mar 2006 13:50:16 +0000 http://ianmurdock.com/?p=313#comment-573 I am a gmail user and I use it to store the odd file and bookmark list. I consider Gmail a service just like how a Bus is a service that can transport me from one side of the city to another. Taking it further, I regard myself as a “customer” of Google.

I’m with Ian Murdock in that unless Google can offer some sort of redress for f**kups, even on the part of it’s users, then it’s not going to fly with Joe Average user.

In the UK, some folks invested unwisely in company pensions without reading the small print in the guidance booklets. Years pass and the company director runs off with all the money before dying and the pensioners are told the T&C means you have no redress. The small print in the original guidance booklets, in tiny font just over the copywright notice on the booklets, also say this.
No one really reads all the T&C and any service who holds their customers to the strict letter of the T&C without some flexibility will probably not survive in todays world.

Tough cheese for the guy who had his Google account deleted (it’s not mentioned here how it got deleted, was it through lack of use to keep the account fresh?).

Regards,
Imran Chaudhry

PS. thanks for debian :o)

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By: The ongoing struggle » Blog Archive » Storing critical data in gmail http://ianmurdock.com/cloud/dipshits-like-me/comment-page-1/#comment-572 Wed, 15 Mar 2006 12:21:03 +0000 http://ianmurdock.com/?p=313#comment-572 […] Ian, without dishing out any personal insults or anything, what it boils down to is that every (supplier|vendor) can make mistakes and have problems and therefore it is every (user|client|customer)’s duty to think about how that will affect their business. […]

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By: Ian Murdock http://ianmurdock.com/cloud/dipshits-like-me/comment-page-1/#comment-571 Wed, 15 Mar 2006 09:52:21 +0000 http://ianmurdock.com/?p=313#comment-571 Russ: Absolutely. I want to put my stuff “in the cloud” and forget about it, but I also want the freedom to move my stuff somewhere else if I’m not happy with the service I’m getting from my current provider. Data portability will be the open source of the software-as-a-service world. -ian

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By: Ian Murdock http://ianmurdock.com/cloud/dipshits-like-me/comment-page-1/#comment-570 Wed, 15 Mar 2006 09:50:11 +0000 http://ianmurdock.com/?p=313#comment-570 Ben: I’m using the generally accepted defintion of the term “software as a service”. Sorry you don’t agree with it. -ian

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By: Russ Allbery http://ianmurdock.com/cloud/dipshits-like-me/comment-page-1/#comment-568 Wed, 15 Mar 2006 03:52:32 +0000 http://ianmurdock.com/?p=313#comment-568 I’ve really seen nothing about the new economy, Google, web services, or anything that’s come along with it to contradict the old and conservative analysis: If you don’t trust them personally and you don’t have a contract stipulating what service they will continue to provide you, you’d better plan as if it could go away at any moment.

Corporations are still corporations. Even when they have personal loyalty, that can change overnight with acquisitions, management shakeups, and stockholder pressure. If you don’t have a contract, you have no assurance. You’re just hoping. That’s one thing if it’s a friend, but I wouldn’t want to trust the integrity of my data to a hope.

I don’t think the future of this model lies in anything like you’re describing. I don’t think it relies on trusting other people with your data. I think it instead relies on making all vendors increasingly interchangeable because your data is in open formats using open standards, so you can pipe the data that you want into the services that are useful at the time, and still recover it and give it to other services should your needs change or the services change.

But then, there’s no way on earth you could get me to use Gmail for my e-mail. So call me paranoid.

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By: Ben Finney http://ianmurdock.com/cloud/dipshits-like-me/comment-page-1/#comment-567 Tue, 14 Mar 2006 22:48:08 +0000 http://ianmurdock.com/?p=313#comment-567 Ian, you keep talking about this GMail failure as though it’s somehow related to “software as a service”. I don’t see the connection. The service provided by GMail is *storage*, or *hosting*, and access to that storage via an application, as a service.

“Software as a service” would be more like providing the service of *writing* software on a service-based arrangement, and licensing the software freely but not exclusively to the customer who paid.

If you refer to hosting providers as “software as a service” vendors, you’re muddying the term for those who actually *do* provide the service of writing software.

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By: Ian Murdock http://ianmurdock.com/cloud/dipshits-like-me/comment-page-1/#comment-565 Tue, 14 Mar 2006 20:36:13 +0000 http://ianmurdock.com/?p=313#comment-565 It could well be that the software-as-a-service model is fundamentally flawed (I’m not sure I’m there yet, but I’ve taken a big step toward concluding that the past few months). I do find it interesting that the argument is coming from a Yahoo employee, arguably one of the companies that stands to gain the most if software does become a service. -ian

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